For your remote appearance, we will be connecting with you on our vMix Call program. There’s no need for you to download or have any particular software on your computer to connect on vMix Call. You will need Chrome (preferred), Firefox or Safari to take the call.
You will need to have a computer (avoid company computers (these may block outside video calls) with an email program, a camera and a microphone. Alternatively, you can use a Logitech USB clip-on webcam and a separate USB mic for better video and sound. Or you can plug a smartphone type headset with a built-in mic into the mini-jack port on your computer.
Check to see that your computer has a built-in camea. If not, you can get a Logitech webcam on Amazon or at BestBuy. They are very reasonably priced and very easy to install.
Make sure you the camera is at the same height as your face (books are helpful). Make sure the light is on your face coming from in front of you (as from a window), not from behind you. Please try to do the show in a quiet space indoors, not outdoors or in a car. Please make sure that what is behind you is presentable and not embarassing.
To minimize the risk of connection failure, you should restart your computer before the show, and make sure you are on the Internet.
If the computer connection fails during the show, our engineer will cut to our intermission playlist and phone you to reconnect by phone. The rest of the show will be by phone. We will have a lower third ready saying that you are joining us by phone.
>With this in mind, please send us a headshot before the show and be ready to take a call in the event the computer connection fails during the show.
We need to have an email address you can access from your computer and a phone number at which we can call you. If you have not already provided these, please send them to us as soon as possible.
A few minutes before show time, we will send you an email with a vMix Call link. Please be ready for that email. When you get it, just click on the link, enter your first name, and that will immediately connect you with our vMix Call program.
You will see your own picture in a small preview window at the top left of the screen and then, in a moment, you will see our studio picture. Make sure you are centered in the small window and that your face is visible, lighted and presentable.
vMix Call buttons.
There will be a row of vMix Call buttons for you at the bottom of your screen: (1), to hang up; (2) to mute the camera; (3) to mute the audio; (4) to turn the preview window on and off; (5) to maximize the picture on your screen; and (6) to turn the chat box on and off. These will help you in connecting with us; use them when necessary.
If you have a second person with you, you will need to: (1) use smartphone headphones for each of you, and a splitter so you can connect them both to your computer, or (2) move back from the computer and raise your voices so the internal mic will pick up both of you, or (3) have the second person use another computer (in that room or elsewhere) so we can call that computer separately.
Once connected, our engineer will contact you on the chat window on your screen or at the phone number you’ve given us so that we can you and get the best video and sound reception for the show.
Note that if your broadband reception is slow, our engineer may reduce the resolution of the picture we are sending you. That picture will in that case be at a lower resolution, but this will not affect the clarity of the picture you are sending us for broadcast.
The chat window will enable you to chat with the engineer during the show. If you are the host, the engineer can send you standard opening, break and closing language to read from the chat box (in the same wayu you’d read from a teleprompter) during the show.
When the broadcast is over and the engineer has moved on to the credits, you will be free to talk privately with us on the chat box on your screen or on the phone. When you would like to shut down the connection, just press the phone icon at the bottom of your screen.
Thanks for participating in ThinkTech and for following these suggestions. With your help, we hope to achieve the best quality of video and audio transmoission in our remote show with you.
If you want to know more about connecting with a vMix Call, you can take a look at the following vMix video tutorial on YouTube:
If you have any questions or if you’d like to discuss any of this before the show, please contact us as email@example.com (808) 374-2014.